Privacy & Cookie Policy
Your privacy is important to us. On this page we explain how we process personal data and cookies on balancekbt.se.
1. Personal data
We only process personal data that you provide to us yourself, for example when you book an appointment through our booking system or contact us by email.
Data controller
Balance KBT
Email: info@balancekbt.se
(update with your correct contact details if needed)
What data we collect
- Name
- Contact details (email, phone number)
- Any information you provide in messages when booking or contacting us
Purpose and legal basis
The data is only used to manage bookings and communicate with you as a client. Processing is carried out under the GDPR legal bases of contract or legitimate interest.
Storage and retention
Data is stored only as long as necessary to fulfill the purpose, for example booking administration or statutory record-keeping requirements (if applicable).
Your rights
You have the right to request access to, rectification, or deletion of your personal data. You may also object to processing or request restriction. Contact us by email to exercise your rights.
2. Cookies
This website only uses essential cookies required for the website to function correctly and to enable online booking through SimplyBook.me. We do not use analytics, advertising, or tracking cookies.
Which cookies are used
- Strato (hosting) - uses technical cookies to run and secure the website.
- SimplyBook.me - places essential cookies to enable booking, remember settings, and manage session data.
- balancekbt.se (this website) - sets a cookie to remember that you've dismissed the cookie notice.
These cookies are necessary for functionality and do not require consent under GDPR and applicable ePrivacy rules for essential cookies.
How to manage cookies
You can delete or block cookies at any time in your browser settings. Please note that some parts of the website may then stop functioning as intended.
For more information about how SimplyBook.me handles cookies, see their privacy policy.
3. Contact
If you have questions about this policy or how your personal data is processed, contact us at:
info@balancekbt.se
Last updated: November 2025